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Welcome to Gama Aviation

February 17 2018

Privacy policy

Gama Aviation Plc and each of its subsidiary group of companies, which is/are referred to collectively and/or individually, as the context requires, as “Gama Aviation”, “we” or “us”, are committed to protecting and respecting your privacy, including the privacy of those who access the Gama Aviation website or the services provided on the Gama Aviation website through any mobile application.

This privacy policy (together with our terms & conditions of use and any other policies and other documents referred to on it) sets out the basis on which any personal data we collect from you, the user of any Gama Aviation website or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it. By visiting ww.gamaaviation.com you are accepting and consenting to these practices, including in relation to the collection, use and transfer of visitor information (including personal data) by Gama Aviation on the terms described in this Privacy Policy.

Gama Aviation is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Gama Aviation may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/11/2015.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Gama Group Limited of Business Aviation Centre, Farnborough Airport, Farnborough, Hampshire, GU14 6XA, United Kingdom]. The named company is registered with the Information Commissioner’s Office under no. Z7412308 for the purposes of the Data Protection Act, 1998.

Our nominated representative for the purpose of the Act is Julia Mahmood, In-house Legal Counsel.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

· Information you give us. You may give us information about you by filling in forms or otherwise on our site www.gamaaviation.com (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, search for a Gama Aviation location, product or service, visit the Careers page, place an order on our site, subscribe to use any of our online services, participate in a customer survey, leave a testimonial including to thank a particular staff member and/or when you report a problem with our site. The information you give us may include your

name, address, job title, e-mail address and phone number, information concerning the type(s) of Gama Aviation products and/or services that may be of interest to you or other interests, and a personal description. Additionally, if you use the site to purchase products and/or services from Gama Aviation, the information we collect is likely to include financial and debit/credit card information.

· Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

· technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

· information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

· Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Gama Aviation cannot and does not warrant that cookies used in connection with the functioning of its website are free of viruses or other harmful programs.

USES MADE OF THE INFORMATION

We may use information held about you in all or any of the following ways:

· Information you give to us. We use this information:

· to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

· to provide you with information about other goods and services we offer that are similar to those that you have already enquired about or purchased;

· to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you become a customer of Gama Aviation, we will only contact you by electronic means (e-mail or SMS) with information about products and services similar to those which were the subject of a previous sale (or negotiations relating to a potential sale) to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the registration form or order form, as applicable);

· to notify you about changes/updates to our products and/or services;

· to ensure that content from our site is presented in the most effective manner for you and for your computer.

· Information we collect about you. We will use this information:

· to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

· to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

· to allow you to participate in any interactive features of our service, when you choose to do so;

· as part of our efforts to keep our site safe and secure;

· to measure or understand the effectiveness of advertising and to deliver relevant advertising to you;

· to make suggestions and recommendations to you and other users of the Gama Aviation website about products or services that may interest you or them.

· Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group, which means the direct or indirect subsidiaries of Gama Aviation plc (our ultimate holding company) and its subsidiaries, as the term “subsidiary” is defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

· Business partners, suppliers and sub-contractors for the performance of any contract for the sale and purchase of products and/or services that we enter into with them or you.

· Analytics and search engine providers that assist us in the improvement and optimisation of our site.

· Credit reference agencies for the purpose of assessing your credit rating, where this is a condition of us entering into a contract with you.

We may disclose your personal information to third parties:

· in the event that we sell or buy any business or assets or enter into a joint venture, where we need to disclose your personal data to the prospective seller or buyer of such business or assets or to our co-venturer in a joint venture business.

if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use [INSERT HYPERLINK LINK TO WEBSITE’S TERMS OF USE] or our terms and conditions of charter or other supply, as applicable [INSERT AS LINK TO WEBSITE’S CHARTER TERMS AND TO THE TERMS AND CONDITIONS OF SUPPLY OF PRODUCTS AND/OR SERVICES] and/or other agreements; or to protect the rights, property, or safety of Gama Aviation, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA; RETENTION

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other

things, the fulfilment of your order, the processing of your payment details and/or the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

However, unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Gama Aviation will retain website user information for a reasonable period or for as long a period as applicable law permits.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

Our site may, from time to time, contain links to and from the websites of our partner networks[, advertisers] and affiliates. If you follow a link to any of these websites, please note that Gama Aviation has no control over third party websites, which will have their own privacy policies and that we do not accept any responsibility or liability for these policies. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and please check these policies before you submit any personal data to the websites in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

· whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

· if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at the address shown at the bottom of this website’s Home page or emailing us.

· We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to [a small fee] [a fee of £10] to help meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page [and, if appropriate, notified to you by e-mail]. Please check back frequently to see any updates or changes to our privacy policy.

CONTACT

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to Julia Mahmood, In house Legal Counsel, Gama Aviation, Business Aviation Centre, Farnborough Airport, Franborough, GU14 6XA.