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A global team providing AOG assistance

Wherever you are we probably have engineers that aren’t far away. Call or register your AOG now!

When your business jet goes AOG, call our AOG assistance team and we’ll help you get your aircraft back into the air just as soon as we can evening if it’s late Friday evening in Georgia. In fact we are so good at it, we’ve reduced one client’s charter fleet downtime by approximately 10% (to the great pleasure of the CFO). So next time why not give us a call first?

“Thank you Sergio and Rommy for supporting this AOG event, it is an extraordinary effort and we really appreciate it.” Regional Support, North Asia, Bombardier

A Friday afternoon call from the largest world wide corporate jet operator for a Citation XLS AOG in Dublin. Parts ordered, engineers despatched, less than 24hrs later and the aircraft is back in service. “Thank you very much for your prompt support , we will come back again soon.”

Register an AOG



AOG assistance case study: England Rugby team

“On behalf of AirX Charter we would like to thank Gama Aviation for an exceptional AOG service. We contacted Gama Aviation regarding our Boeing Business Jet which had gone AOG on arrival at Farnborough. Gama Aviation spent the best part of a day contacting 145’s trying to help us. By the following day Gama Aviation had not only found engineers, but had arranged access to the plane, security passes and assisted engineers through the whole process – whilst keeping our CAMO team updated on the progress.

The aircraft was fixed, all paperwork signed off with three hours spare before the crew and passengers were due to arrive. I would not hesitate to recommend Gama Aviation’s AOG Service”.
Pamela Borg CAMO Team AirX Charter

Aircraft on the ground? No problem.

Our US team and their mobile maintenance units are always available for any ‘go now’ situation. On Tuesday this week our AOG assistance crew in Dallas changed 2 main wheel assemblies during a maintenance event on a Falcon 2000 looking on as it was returned to service later that day.

If you have an AOG situation please contact our AOG Service teams.

AOG stories...

Learn more about how we respond to scenarios such as a defect grounding a Bombardier Global with no immediate ground support available from their own MRO team. After the ‘hail Mary’ call was received, our team was rescheduled to come in at midnight (when the spares where due) and work through the night to ensure the aircraft was available the next morning. The aircraft was released on time at 0500L for a 0900L flight.

A third party customer’s Global XRS flew into our Sharjah base with a defect. The aircraft was on the ground for only one day, during which an investigation was carried out, defect MELd, parts ordered and the aircraft departed to Bahrain. The next day we flew an engineer with the parts to Bahrain, met the aircraft on arrival, and replaced the parts and returned the aircraft to service that same day.

Your mission, our passion

VP-C registered Bombardier Global in China
“Thanks for supporting this event, it is an extraordinary effort and we really appreciate it.”

Regional Support Manager, Bombardier

Returning an aircraft to service in record time, safely.

“Another aircraft AOG sorted – thank you. The pilot called in at mid-day to report the fault. The engineer arrived on-site a few hours later and the aircraft was returned to service in Palma, Majorca by 19:30 that day. Amazing service.”

Arrange a callback

Do you need help with an aircraft AOG? Contact us now and one of the maintenance team will call you shortly.

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Location coverage

Bournemouth International Airport (EGHH)

Our Bournemouth International Airport facility, a hangar and office facility of over 135,000 sq ft provides an extraordinary space which we aim to turn into one of Europe’s flagship business aviation facilities.

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Sharjah International Airport FBO (OMSJ)

Our Sharjah FBO is the intelligent entry point to Dubai, with no slot restrictions & excellent facilities.

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Hong Kong International Airport (VHHH)

Welcome to our aircraft maintenance facility at Hong Kong International Airport. Click here to find out more about our capability at VHHH and the surrounding area.

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Palm Beach International Airport (KPBI)

Welcome to our aircraft maintenance facility at Palm Beach International Airport. Click here to find out more about our capability at KPBI and the surrounding area.

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Bridgeport Airport (KBDR)

Welcome to our aircraft maintenance facility at Brideport Airport. Click here to find out more about our capability at KBDR and the surrounding area.

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Centennial Airport (KAPA)

Denver maintenance. AOG & line support for the Denver area and Colorado.

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Chicago Midway International Airport (KMDW)

Chicago Airport maintenance. AOG & line support for the Chicago area.

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Dallas Love Field Airport (KDAL)

Welcome to our aircraft maintenance facility at Dallas Love Field Airport. Click here to find out more about our capability at KDAL and the surrounding area.

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DeKalb–Peachtree Airport (KPDK)

Atlanta maintenance. AOG & line support available from DeKalb-Peachtree Airport.

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Bedford Hanscom Field Airport (KBED)

Welcome to our aircraft maintenance facility at Bedford Hanscom Field Airport (KBED). Click here to find out more about our capability at KBED and the surrounding area.

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Fort Lauderdale Executive Airport (FXE)

Fort Lauderdale services. Interior refurbishment, exterior painting & aircraft maintenance for the surrounding area.

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Las Vegas Airport (KLAS)

Welcome to our aircraft maintenance facility at McCarren International Airport. Click here to find out more about our capability at KLAS and the surrounding area.

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St Augustine Airport (KSGJ)

Welcome to St Augustine. Click here to find out more about our mobile service unit capability.

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Portland International Airport (KPDX)

Portland maintenance. AOG & line support for the Portland area.

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St Petersburg International Airport (KPIE)

Welcome to St Petersburg. Click hear to find out more about our mobile service unit capability.

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Tampa International Airport (KTPA)

Welcome to Tampa International Airport (KTPA). Click hear to find out more about our capabilities from this location.

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Teterboro Airport (KTEB)

Welcome to our aircraft maintenance facility at Teterboro Airport (KTEB). Click here to find out more about our capability at KTEB and the surrounding area.

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Van Nuys Airport (KVNY)

Welcome to the Van Nuys Airport aircraft maintenance team. Click here to find out more about our capability at KVNY.

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White Plains Airport (KHPN)

Welcome to the White Plains Airport maintenance team. Click here to find out more about our capability at KHPN

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Seattle Boeing Field Airport (KBFI)

Welcome to Settle Boeing Field (KBFI). Click here to find out more about our mobile service unit capability serving the airport and the surrounding area.

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Sarasota-Bradenton International Airport (KSRQ)

Sarasota maintenance. AOG & line support for the surrounding area.

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San Jose Airport (KSJC)

San Jose maintenance. AOG & line support for the San Jose area.

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Farnborough Airport (EGLF). Global HQ & Europe Air

Farnborough Airport (EGLF) is home to our Group headquarters and is the nerve centre for the European Air division. Based within the facilities at the airport, we are one of the largest businesses on the site.

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Aberdeen International Airport (EGPD)

We have had a base at Aberdeen Airport for most of our 25 year contract with the Scottish Ambulance Service, leasing hangarage from the Airport.

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Glasgow International Airport (EGPF)

Glasgow International Airport (EGPF) operates as an MRO and FBO facility servicing business jets at Glasgow International (EGPF) , fleet operators and transient fuel stops.

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Jersey Airport (EGJJ)

Our base on Jersey offers our clients a variety of high quality services from aircraft charter, FBO services, aircraft management and easily accessible conference facilities.

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