Dallas

Providing global AOG support.

We take great pride in our ability to help our owners and other operators, both large and small, maintain aircraft uptime through our AOG support services.

Here are a few case studies where we have made the difference.


Boeing Business Jet

1: Returning a BBJ back to service

One Friday evening a Boeing 737 BBJ arrived with defect rectifications required after a long flight schedule. The owner required the aircraft to be serviceable again for a trip in two days’ time. Despite a series of time consuming and complex changes the aircraft was released to service for the flight. The engineers, had of course, worked the weekend to make this happen.


2: Addressing a cabin defect that was detrimental to the client experience.

We regularly find that passenger convenience items take almost the same priority as technical failures, which ground the aircraft. On this occasion a Global XRS landed with a few notable cabin defects (directly effecting the passenger experience, but not grounding the aircraft), our team were immediately dispatched to the airport, rectifying the issues and returned the aircraft to service the same day.

Global6000Aog

3: Co-operation in order to recover a valuable aircraft to service.

A defect grounded a competitors Global 6000 with no immediate ground support available from their own MRO team. After the ‘hail Mary’ call we received, our own team was rescheduled to come in at midnight (when the spares where due) and work through the night to ensure the aircraft was available the next morning. The aircraft was released on time at 0500L for a 0900L flight.

4: Recovering a Bombardier Global XRS to service during a busy flying period.

A third party customer’s Global XRS flew into our Sharjah base with a defect. The aircraft was on the ground for only one day, during which an investigation was carried out, defect MELd, parts ordered and the aircraft departed to Bahrain. The next day we flew an engineer with the parts to Bahrain, met the aircraft on arrival, and replaced the parts and returned the aircraft to service that same day.

Certifications for:

  • Bombardier Global
  • Bombardier Challenger
  • Bombardier Learjet
  • Dassault-Falcon 900 series
  • Dassault-Falcon 7x series
  • Gulfstream GIV, GIV SP
  • Gulfstream V, 550
  • Beechcraft King Air (200 / 300)
  • Beech Premier
  • Hawker 125 (800 & 1000 series)
  • Cessna Citation series

 

“Support. It’s a way of life.”

Paul Bristow, Head of Engineering, UK discusses our maintenance services in the UK ranging from light aircraft, helicopters to business jets.

Contact us

Please use the 'contact us' button above to enquire about our global services. Once received, your enquiry will be directed to the most appropriate local team to answer your query.


AOG Assist

Please use the 'AOG assist' button above to register an AOG situation. On submission, our local maintenance support team will be alerted 24/7. For regional AOG telephone numbers Click here.


24/7 AOG support.

UK AOG +44 1252 553077
US AOG +1 855 264 4262
MENA AOG +971 6 557 0177


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Long-term business aviation maintenance collaboration.

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Maintaining an older aircraft: Pt 4

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Maintaining an older aircraft: Pt 3

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Maintaining an older aircraft: Pt 2

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paintshop01
Across our global network of bases we fly and support over 20 Gulfstream products from the G200 to the latest G650. These popular, and reliable aircraft, are some of the finest business jets in the world.

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Bombardier Maintenance
Across our global network of bases we fly and support over 30 Bombardier products from the Learjet and Challenger series to the latest Global variants.

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Embraermaintenance
Our Legacy aircraft reside in the UAE, US and UK where we provide line maintenance and AOG services for the type. Additionally we provide support for the EMB-500 at Oxford Airport (UK).

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Dassault Maintenance
Our Falcon fleet resides in the US where our Palm Beach International facility conducts all the maintenance for this type.

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