All our managed relationships have a single point of accountability, in the form of an Account Manager support by a finance analyst. Their role is to represent your interests internally, with oversight across all interventions from engineering, to charter sales to providing aircraft management reports.
However this doesn’t mean that you’ll loose contact with our senior team, far from it. All our owners have the ability to call the country GM, President or even our COO and CEO. Unlike other management companies, we work hard to make sure we do not run like an institution but maintain the service culture we originally built in 1983.
At the end of every month (or pre-agreed billing period), your Aircraft Guardian will provide you with accurate aircraft management reports, consisting of:
Within the aircraft management reporting, we will also report on the KPIs we originally agreed with you at the start of the relationship.
Please use the 'contact us' button above to enquire about our global services. Once received, your enquiry will be directed to the most appropriate local team to answer your query.
In this short video we'll explain what EASA Part-NCC is and its implications for private owners.